Customer Success teams often live and breathe Net Promoter Score. After all, it's a bellwether metric for retention — or potential churn.
Are you getting the most from your NPS program?
Join Lisa Abbott of Wootric and George Szundi of Natero for a fresh look at the fundamentals of NPS for Customer Success teams.
From survey automation to analysis and action, it’s easier than you think to implement a modern approach to measuring and boosting customer loyalty with NPS.
This recording includes both the full presentation and Q&A session with the audience — don't miss it!