Need to make a case for Customer Success technology in your organization?
We created this handy Excel spreadsheet to calculate the Return on Investment for your business.
Enter a few key metrics and the built-in formulas will do the rest! The spreadsheet will project the impact that churn reduction and upsell can have on your company's bottom line. The file is editable, so you can tailor the model to fit your unique situation.
Use this spreadsheet to explore the value that Customer Success software can have for your business!